Interconnection Best Practices: How Southern California Edison Achieved 3-Day Approvals
View the Webinar Now!
Originally recorded: Wednesday, June 29th, 2016
SPEAKERS: Dustin Kempf, Principal Manager, SCE; Tom Anderson, Project Manager, SCE; & Scott Tewel, Product Manager, Clean Power Research
Join Dustin Kempf and Tom Anderson as they describe the journey Southern California Edison (SCE) took to reduce interconnection cycle times from 73 to 3 days—even as interconnection application volumes increased—and the impact transforming interconnection processes has had for SCE and its customers. An extensive number of steps were taken to achieve this rapid process time, including:
- Changes in screening and review processes.
- Implementation of an online interconnection processing tool.
- Reduction in internal hand-offs.
- Improved reporting and performance measurements.
- Collaboration across multiple departments.
During the webinar, you’ll have the opportunity to ask questions and learn best practices that you can apply to your own interconnection processes.
About the Speakers
Principle Manager, High Volume Customer Billing
Southern California Edison
As the principle manager of High Volume Customer Billing at SCE, Dustin has overall responsibility for end-to-end customer usage and billing processes, including interval data acquisition, analysis and submittal for billing of SCE’s largest and most complex service accounts. Dustin also serves as the net energy metering interconnection process owner, responsible for reducing cycle times.
In his more than 16 years at SCE, Dustin has also applied his expertise in utility rates and interval data billing in roles including manager of Analysis & Program Support, and manager of Major Billing. Dustin attended the University of La Verne, where he earned a Bachelor of Science in Organizational Management.
Southern California Edison
Tom has been leading change for 25 years for companies including SCE, NASA, Sprint and AIG. For the past thirteen years, Tom has led change as a front-line employee, supervisor, manager and project manager within SCE, and has been instrumental in SCE’s drive to reduce cycle times for net energy metering interconnection.
As president and CEO of Real Work Business Results, Inc., Tom learned every company struggles to change. Tom has since applied those insights inside and outside the utility industry, where he has helped pull off world-class wins by improving business processes through front-line employee involvement. In Tom’s experience, it’s the same everywhere: Change looks hard (it isn’t—it’s simple), but it’s not easy (there are people involved).
Project Manager, PowerClerk
Clean Power Research
As the product manager for PowerClerk, Scott is charged with aligning PowerClerk products to the evolving needs of the distributed energy and energy efficiency process management spaces. In this role, Scott has helped 19 utilities and energy agencies launch more than 30 incentive and interconnection programs since 2013, guiding customers in the development of streamlined, cost-saving workflows that incorporate PowerClerk’s built-in best practices.
Previously, Scott supported the utility industry in the role of product and sales manager at IncSys, provider of a web-hosted power system simulator. Scott attended the University of Washington, where he earned a Bachelor of Science in Chemical Engineering.